If you wish to return a product please contact us first by e-mail to firstname.lastname@example.org
Please include your order number in the e-mail . We will then contact you to outline the process for making the return.
To return your order within 14 days of delivery, the item(s) must be unused, in its original condition and packaging with all materials intact. Pack up your item(s) protectively and write your Returns Number clearly on the outside of the package.
To guarantee delivery of your return we would recommend that you send back your return using a tracked service. The customer is responsible for the cost of returning the goods.